Last Updated: January 11, 2025
AeoLyft (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aeolyft.com (the “Site”) or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Fill out contact forms or request information
- Subscribe to our newsletter or marketing communications
- Request a consultation or audit
- Engage our services
- Communicate with us via email, phone, or other channels
This information may include:
- Name and job title
- Company name
- Email address
- Phone number
- Mailing address
- Website URL
- Payment information (processed securely through third-party payment processors)
- Any other information you choose to provide
1.2 Information Collected Automatically
When you visit our Site, we automatically collect certain information, including:
- Device Information: Browser type, operating system, device type, screen resolution
- Log Data: IP address, access times, pages viewed, referring URL
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, pixel tags, and similar technologies (see Section 5)
1.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business partners and referral sources
- Marketing and advertising partners
- Social media platforms (if you interact with us through social media)
- Publicly available sources
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To deliver our Answer Engine Optimization services and fulfill our contractual obligations
- Communication: To respond to inquiries, provide customer support, and send service-related communications
- Marketing: To send promotional materials, newsletters, and information about our services (with your consent where required)
- Improvement: To analyze usage patterns and improve our Site and services
- Personalization: To customize your experience and provide relevant content
- Security: To protect against fraud, unauthorized access, and other illegal activities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: For internal administration, billing, and record-keeping
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal grounds:
- Consent: Where you have given explicit consent for specific processing activities
- Contract: Where processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal Obligation: Where processing is required to comply with applicable laws
4. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing, email delivery)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law, court order, or governmental authority
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others
- With Your Consent: In any other circumstances where you have provided consent
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information and improve our services. These include:
- Essential Cookies: Required for the Site to function properly
- Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain our business relationship
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Achieve the purposes outlined in this Privacy Policy
When personal information is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal exceptions)
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent where processing is based on consent
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information in Section 12.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories and specific pieces of personal information we have collected
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To submit a request, please contact us using the information in Section 12. We may need to verify your identity before processing your request.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses, to protect your information.
11. Children’s Privacy
Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
AeoLyft
Email: privacy@aeolyft.com
Address: [Your Business Address]
For EEA/UK residents, you also have the right to lodge a complaint with your local data protection authority.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Site with a new “Last Updated” date. Your continued use of our Site or services after such changes constitutes acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.