Last Updated: January 11, 2025
These Terms of Service (“Terms”) govern your access to and use of the website aeolyft.com (the “Site”) and services provided by AeoLyft (“Company,” “we,” “us,” or “our”). Please read these Terms carefully before using our Site or services.
By accessing our Site or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.
1. Services Overview
AeoLyft provides Answer Engine Optimization (AEO) services, including but not limited to:
- AI Search Optimization
- Content Structuring and Semantic Markup
- LLM Visibility Audits
- Entity Authority Building
- Conversational SEO
- AEO Monitoring and Analytics
Specific services, deliverables, timelines, and fees will be outlined in a separate service agreement or statement of work (“Service Agreement”) between you and AeoLyft.
2. Eligibility
By using our Site or services, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding contracts
- If acting on behalf of a business entity, you have the authority to bind that entity to these Terms
- Your use of our services does not violate any applicable laws or regulations
3. Account and Access
Certain features of our services may require you to create an account or provide login credentials. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Promptly notify us of any unauthorized access or security breach
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Client Responsibilities
To enable us to provide our services effectively, you agree to:
- Provide timely access to necessary materials, accounts, and information
- Respond to requests for feedback and approvals within reasonable timeframes
- Ensure all materials you provide do not infringe third-party rights
- Maintain accurate and up-to-date contact information
- Comply with all applicable laws in connection with your use of our services
Delays caused by failure to meet these responsibilities may affect project timelines and are not the responsibility of AeoLyft.
5. Fees and Payment
5.1 Fees
Fees for our services will be specified in the applicable Service Agreement. Unless otherwise stated:
- All fees are quoted in U.S. dollars
- Fees do not include applicable taxes, which are your responsibility
- We reserve the right to modify fees with 30 days’ notice for ongoing services
5.2 Payment Terms
Unless otherwise agreed:
- Payment is due within 30 days of invoice date
- We accept payment via credit card, ACH transfer, or wire transfer
- Late payments may incur interest at 1.5% per month or the maximum rate permitted by law
- We reserve the right to suspend services for overdue accounts
5.3 Refunds
Due to the nature of our services, refunds are generally not provided once work has commenced. Specific refund terms, if any, will be outlined in your Service Agreement.
6. Intellectual Property
6.1 Our Intellectual Property
All content on our Site, including text, graphics, logos, images, and software, is the property of AeoLyft or our licensors and is protected by intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks without written consent
- Reverse engineer or attempt to extract source code from our software
- Remove any proprietary notices from our materials
6.2 Work Product
Unless otherwise specified in a Service Agreement:
- Upon full payment, you will own the deliverables specifically created for you
- We retain ownership of our pre-existing tools, methodologies, and general know-how
- We may use anonymized data and learnings from our work for internal improvement purposes
6.3 Your Content
You retain ownership of materials you provide to us. By providing materials, you grant us a limited license to use them solely for the purpose of providing our services to you.
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during our engagement. This includes business strategies, technical information, client lists, and financial data. Confidentiality obligations do not apply to information that:
- Is or becomes publicly available through no fault of the receiving party
- Was already known to the receiving party
- Is independently developed without use of confidential information
- Is required to be disclosed by law
8. Disclaimer of Warranties
OUR SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We specifically disclaim:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Any warranty that our services will meet your specific requirements
- Any warranty that results will be achieved within specific timeframes
- Any warranty regarding the accuracy or reliability of AI platform algorithms and behaviors
AI platforms (such as ChatGPT, Claude, Gemini, etc.) are controlled by third parties and may change their algorithms, policies, or behaviors at any time. We cannot guarantee specific rankings, recommendations, or visibility in these platforms.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- AeoLyft shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- AeoLyft shall not be liable for any loss of profits, revenue, data, or business opportunities
- Our total liability for any claims arising from these Terms or our services shall not exceed the fees paid by you to AeoLyft in the 12 months preceding the claim
These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless AeoLyft and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from:
- Your violation of these Terms
- Your violation of any applicable laws or regulations
- Your infringement of any third-party rights
- Any content or materials you provide to us
11. Term and Termination
11.1 Term
These Terms remain in effect until terminated. Service-specific terms will be outlined in your Service Agreement.
11.2 Termination
Either party may terminate a Service Agreement as specified in that agreement. We may terminate or suspend your access to our Site or services immediately if you breach these Terms.
11.3 Effect of Termination
Upon termination:
- Your right to use our services will cease
- You remain liable for any outstanding fees
- Provisions that by their nature should survive (including confidentiality, limitation of liability, and indemnification) will remain in effect
12. Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
12.2 Arbitration
Any disputes arising from these Terms or our services shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in San Francisco, California.
12.3 Exceptions
Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
13. General Provisions
13.1 Entire Agreement
These Terms, together with any Service Agreement, constitute the entire agreement between you and AeoLyft regarding the subject matter herein.
13.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
13.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
13.4 Assignment
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
13.5 Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including natural disasters, acts of government, or internet disruptions.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Site with a new “Last Updated” date. Your continued use of our Site or services after such changes constitutes acceptance of the updated Terms.
15. Contact Us
If you have questions about these Terms, please contact us:
AeoLyft
Email: legal@aeolyft.com
Address: [Your Business Address]